Director of Client Experience
Direct: (509) 328-6653
Fax: (509) 328-1469
Kait Petersen loves going the extra mile to make clients feel recognized and appreciated. Prior to joining the Quantum Team, Kait spent over eight years in client service roles which solidified her passion and enthusiasm for putting the client first in all situations. As the Director of Client Experience, Kait looks forward to not only making sure client questions are answered in the most efficient way possible, but to help clients feel more connected with Quantum throughout the year, as well. We are privileged to have Kait’s experience, professionalism, and service-oriented work ethic on the Quantum Team!
Kait was born and raised in Spokane, but also has strong ties to Priest Lake and enjoys spending her free time in the summers on the lake with family. She also dedicates much of her time giving back to the community. Kait became a Court Appointed Special Advocate (CASA) in 2018 and now volunteers her time advocating for the best interests of vulnerable children – a family tradition she is proud to carry on.